1. Entry Requirements
Unless otherwise agreed, students attending regular courses on our school premises must be aged 18 years or over.
2. Children’s Tuition
Love Live Italian offers tuition for children through:
After-school clubs (held at schools or other venues)
1-to-1 tuition
Small group lessons at the child’s home
2.1 Consent and Supervision
A parent or legal guardian must provide written consent before a child begins any course or lesson.
For in-home lessons, a responsible adult must be present during the session unless otherwise agreed in advance.
The home environment must be quiet, safe, and suitable for learning.
2.2 Safeguarding
All tutors working with children are required to have a valid Enhanced DBS check or equivalent safeguarding clearance.
Love Live Italian is committed to maintaining a safe learning environment and will follow safeguarding procedures for any concerns raised.
2.3 Media Consent
Photos and videos of children will only be taken with the written consent of a parent or guardian. These may be used for promotional purposes (e.g., website, social media, printed material).
Consent may be withdrawn at any time in writing.
2.4 Cancellations for Children’s Lessons
Cancellations must be made at least 24 hours in advance. Cancellations made with less than 24 hours’ notice may be charged in full.
If a teacher cancels, a makeup session will be offered at a mutually agreed time.
3. Payment of Course Fees
Our group courses depend on a minimum number of enrolments.
To confirm participation and ensure the course runs, full payment is required before the course begins.
A payment request will be sent in advance. A place is only guaranteed once payment is received.
Courses cannot be paid for on a per-lesson basis.
4. Cancellations, Credits & Refunds – Group Courses
Once a course is confirmed, no refunds will be issued. This policy ensures the course can proceed as planned and respects the commitment of all enrolled students.
At our discretion, we may offer credit toward a future course term.
Credits apply only to group courses and not private tuition, workshops, or events.
Credits must be used within two subsequent terms.
An administration fee may apply.
No refund or credit is offered for missed classes.
If a course cannot run due to low enrolment, we may offer:
A shortened course
A smaller group with adjusted pricing
A refund, if no alternative is suitable
5. Private Tuition (Adults & Children)
Private tuition is offered in 1-to-1 or small group format, either in person or online.
5.1 Payment
Payment is to be made in advance in blocks of hours or sessions, as agreed.
Tuition will be scheduled once payment is received.
5.2 Cancellations
Lessons must be cancelled with a minimum of 24 hours’ notice to avoid being charged in full.
If the teacher needs to cancel, an alternative date/time will be offered.
Repeated short-notice cancellations may result in the loss of priority scheduling or discontinuation of tuition.
6. Public Holidays
If a scheduled lesson falls on a public holiday, the course will be extended unless otherwise agreed.
7. Photos and Recordings
Love Live Italian may occasionally take photos or videos during lessons, events, or workshops for promotional use (website, social media, printed materials).
Adult students who do not wish to appear in photos or videos must inform the school in writing.
Photos of minors will only be taken with written parental/guardian consent.
7.1 Student Recordings
Students are not permitted to record lessons or take photos/videos during class without prior permission from the teacher and other students.
Persistent or unauthorised recording may result in removal from the course or termination of tuition without refund.
8. Student Conduct
We strive to create a respectful, inclusive learning environment. Students are expected to:
Arrive punctually and engage constructively
Show respect to fellow students and tutors
Avoid behaviour that is disruptive or inappropriate
Failure to follow these guidelines may result in removal from a course without refund.
9. Liability of Love Live Italian
Love Live Italian is responsible for delivering tuition and related services to a reasonable standard, except in cases where failure is due to:
The student’s own actions
Unforeseeable or unavoidable third-party involvement
Events beyond our control (force majeure)
10. Privacy and Data Protection
We handle all personal data in line with UK data protection laws (GDPR).
Data collected is used solely for course administration and communication.
We never share personal information with third parties without consent.
11. Amendments to These Terms
Love Live Italian reserves the right to amend these Terms & Conditions. Any changes will be published on our website and apply to future enrolments.
Variations to the above T&C may be made in the future.
